Basement Repair Pros: Terms of Service & Privacy Policy

By providing your phone number and opting in to receive messages from Basement Repair Pros, you agree to the following:

Program Description: We use SMS to send appointment reminders, repair estimates, project updates, and customer service communications.
Opt-In: Consent is obtained through physical signed work orders or verbal request during service intake. Consent is not a condition of purchase.
Opt-Out: You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message STOP, we will send you one final confirmation message.
Help: For assistance, reply HELP to any message or contact our office at [Insert Phone Number].
Rates: Message and data rates may apply. Message frequency varies based on your project.
Liability: Carriers are not liable for delayed or undelivered messages.

Basement Repair Pros is committed to protecting your privacy. This policy outlines our handling of your information:

Information Collection: We collect your name and mobile number only when you voluntarily provide it during our repair intake process.
Use of Information: Your mobile number is used strictly for project-related communication. We do not use your number for unsolicited marketing.
NO THIRD-PARTY SHARING: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security: We take reasonable measures to protect your data from unauthorized access.